The Department of Work and Pensions have decided that I am no longer alive and have not paid my pension for two months - this despite the fact that I returned their Life Certificate form by registered post at the beginning of August.
Oh well, here starts the hassle of proving they´re wrong and that I haven´t popped my clogs yet. The form was properly filled in, signed and countersigned by a witness of professional standing in the community. The only instruction I didn´t follow was to return it in the buff envelope provided, I used a proper airmail envelope otherwise it would have gone by surface mail (sea!) and God knows when it would have arrived.
I fail to understand why, in this day and age, they are relying on the postal service for this type of contact. Nowadays documents can be scanned and sent by e-mail instantly, or photographed and sent by cell phone, also instantly. I can´t be the only pensioner living abroad in a country with a poor postal service, it is time the Pensions Department moved with the times.
I am writing to them to hopefully sort this problem out but in the meantime I shall continue to moan. Watch this space!